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IPO Update: Urban Company’s ₹1,900 crore IPO opens Sept 10 – DRHP flags key risks for investors

  • 8th September 2025
  • 04:00:00 PM
  • 4 min read
PL Capital

Summary

Urban Company’s ₹1,900 crore IPO opens Sept 10, but its DRHP warns of challenges in profitability, competition, and execution. Should investors chase the listing or wait for clarity?

Mumbai | September 8 – Urban Company, India’s largest organised home services marketplace, has filed its Draft Red Herring Prospectus (DRHP) with SEBI for a ₹1,900 crore initial public offering (IPO). The issue will open for subscription on September 10 and close on September 12, with listing expected on September 17 on the NSE and BSE.

IPO details

The IPO comprises a fresh issue of ₹472 crore (4.58 crore shares) and an offer for sale (OFS) of ₹1,428 crore (13.86 crore shares) by existing shareholders. The price band has been set at ₹98–103 per share.

Retail investors can apply for a minimum lot of 145 shares, translating into an investment of ₹14,935, with a maximum limit of 13 lots. The allotment of shares is likely to be finalised on September 15.

Also Read: Urban Company IPO Opens on Sept 10 | Price Band at ₹98–103: What Investors Should Watch Next

Key risks flagged in the DRHP

While Urban Company has become a household name in tech-enabled home services, its DRHP highlights several risks that could affect investor returns.

  1. Profitability track record remains a concern. The company reported losses of ₹514 crore in FY22 and ₹312 crore in FY23, before narrowing its losses to ₹92.7 crore in FY24. It turned profitable only in FY25 with a net profit of ₹239.8 crore, raising questions about sustainability.
  2. Competitive intensity is another challenge. The home services sector is fragmented, with significant offline competition and other online platforms vying for market share. This could reduce demand for services or increase customer acquisition costs.
  3. The company’s expansion into newer verticals such as Native branded products, subscription cleaning, and wall panel solutions carries uncertainty. These lines have limited operating history, making it difficult to assess their long-term potential.
  4. Operational risks arise from Urban Company’s reliance on thousands of independent service professionals. Maintaining quality, compliance, and customer satisfaction at scale remains a key challenge.
  5. The use of IPO proceeds is based on internal management estimates without external appraisal. This adds a layer of uncertainty over whether the capital will deliver the expected benefits.
  6. Employee costs are another area to watch. Staff benefits have historically ranged from 30% to over 100% of revenues, creating pressure on margins.
  7. The company’s aggressive expansion strategy into new markets and categories may also stretch financial resources if these bets fail to scale.
  8. Some subsidiaries remain loss-making or have been deregistered in the past, which could weigh on consolidated results.
  9. Pending litigation and regulatory matters involving the company, promoters, and directors pose potential financial and reputational risks.
  10. Finally, Urban Company’s growth depends heavily on digital visibility through search engines and social media platforms. Any decline in traffic from these channels could materially impact its revenues.

Company profile

Founded in 2014, Urban Company connects consumers with service professionals across multiple categories including plumbing, electrical repairs, painting, cleaning, pest control, appliance servicing, beauty, and grooming.

As of December 31, 2024, it operated in 59 cities, including 48 in India and 11 overseas markets such as the UAE, Singapore, and Saudi Arabia.

The company has also diversified into adjacent areas like branded products and subscription services, though these remain at an early stage of development.

Investor outlook

The Urban Company IPO provides investors with exposure to a market leader in India’s fast-growing organised home services sector. Its scale, brand equity, and diversified offerings are positives.

However, the risks flagged in the DRHP—profitability history, competition, operational complexity, and dependence on digital channels—suggest that cautious evaluation is warranted. Investors may want to assess the company’s ability to sustain profits and manage costs before committing to the issue.

Source: Draft Red Herring Prospectus (Urban Company IPO, SEBI filings)

Also Read: Settlement delay explained: Trades of Sept 8 move to Wednesday

PL Capital

Disclaimer: This blog has been written exclusively for educational purposes. The securities mentioned are only examples and not recommendations. It is based on several secondary sources on the internet and is subject to changes. Please consult an expert before making related decisions.

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