Frequently Asked Questions

What action is taken if the borrower fails to bring securities at the time of reverse leg settlement?

If the borrower fails to deliver the securities, Exchange conducts a buy-in auction to acquire the securities on the reverse leg settlement date. If securities are not available in auction then the transaction is financially closed out at the below mentioned close out rate.

  • Maximum trade price in the capital market segment of NSEIL from (reverse leg settlement day – 1 day) to reverse leg settlement day, OR
  • 25% above the closing price of the security in the capital market segment on the reverse leg settlement day.

 

 

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What action is taken if the borrower fails to bring the funds/collaterals on T+1?

The transaction shall be cancelled, however, the lending fee shall be collected and passed on to the lender.

 

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What are the implication, if I fail to deliver shares which are lent by me in SLB segment?

In case you fail to deliver the shares lent by you, the transaction shall be closed out at a price which shall be higher of:

25% of closing price of the security on T+1 day (closing price for the security in the capital market segment of NSE),

OR

(Maximum trade price of the security in the capital market segment of NSE from T to T+1 day) – (T+1 day closing price of the security in capital market segment of NSE)

 

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What is the tenure for SLB transactions?

The tenure for SLB transactions is up to 12 months.

The fixed settlement dates are the first Thursday of the respective month and the date is displayed on the NEAT SLB trading screen at the time of order entry.

 

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What is early recall of securities by the lender?

A participant having an existing lend position can recall a position by entering a recall order on the trading terminal. The lender shall quote the lending fee it wishes to forego for the balance period. In case the order is matched successfully then the settlement of the early recall transaction happens on a T+1 basis. After successful completion of pay-in, the position of the lender would cease to exist. Recall orders can be entered upto 3 days prior to the respective reverse leg settlement day.

 

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What if I wish to sell shares which are lent by me in SLB?

In case, you wish to sell shares, you have the facility to place a “RECALL ORDER” on the order matching platform.

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Will I get Corporate Action benefits, if any, on the shares lent by me?

The lender remain the beneficial owners of their shares and will be entitled for the corporate benefits like Dividends and Stock Splits.

In case of corporate actions other than dividend and stock split, all transaction would be foreclosed 2 days prior to ex-date and the contract will be treated as  closed.

In case of dividend, the amount will be collected from the borrower by the Exchange and will be paid to the lender.

In case of stock split, the position of the borrower would be proportionately adjusted and the lender will receive the quantity of shares on the reverse leg settlement date.

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Will there be any capital gain taxes on SLB trades?

Lending doesn’t mean selling and hence no short term capital gain tax (STCG)  would be applicable. If the transaction goes to close out mode , then STCG tax would apply in case of any profit out of close out.

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At what rate the brokerage will be charges for SLB trades?

Brokerage will be charged as a percentage to the Lending Fee.

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Will there be any demat charges for SLB trades?

Depository charges are applicable for debiting shares from client demat account

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Are there any charges like transactions charges & STT applicable for SLB?

Currently, there are no transaction charges and STT is also not levied in case of SLB transactions.

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Who all can participate in SLB?

SEBI has permitted all categories of Investors viz. Retail and Institutional to participate in SLB.

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Which securities are available for transactions in SLB?

Currently, securities traded in F&O segment are eligible for lending & borrowing in SLB

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How can I register as a participant in SLB?

You shall have to submit duly signed “Rights & Obligations for SLB” along with other documents required for activation of trading account.

If you are a existing customer, you may submit duly signed “Rights & Obligations for SLB” to participate in SLB.

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Can I open Trading and Demat a/c in the name of a Minor?

As per the Indian Contracts Act, minor is not eligible to enter into a contract; and every trade being a contract, trading account cannot be opened in the name of a minor.

However, you may open demat account in the name of a minor for the purpose of shares allotted through IPO and gift if any.

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How do I get incremental limit for intra day trades?

To get incremental limit for intra day trades, you shall have to sign Auto Square Off letter

On receipt of duly filled and signed letter, you will be granted higher exposure for executing  Intra day trades.

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Can an NRI transfer shares purchased under PIS to others under private arrangement?

Shares purchased under PIS on stock exchange shall be sold on stock exchange only. Such Shares cannot be transferred by way of sale under private arrangement or by way of gift (except by NRIs to their relatives as defined in Section 6 of Companies Act, 1956 or to a charitable trust duly registered under the laws in India) to a person resident in India or outside India without prior approval of the Reserve Bank.

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How NRIs/PIO can remit Sale proceeds?

In case of NRI/PIO, if the shares sold were held on repatriation basis, the sale proceeds (net of taxes) may be credited to his NRE /FCNR(B)/NRO accounts of the NRI/PIO, whereas sale proceeds of non Repatriable investment can be credited only to NRO accounts.

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How payments could be made by NRIs for shares purchased on stock exchange?

Payment for purchase of shares and/or debentures on repatriation basis has to be made by way of inward remittance of foreign exchange through normal banking channels or out of funds held in NRE/FCNR(B) account maintained in India. If the shares are purchased on non-repatriation basis, the NRIs can also utilize their funds in NRO account in addition to the above.

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Can an NRI transfer shares purchased under PIS to others under private arrangement?

Shares purchased under PIS on stock exchange shall be sold on stock exchange only. Such Shares cannot be transferred by way of sale under private arrangement or by way of gift (except by NRIs to their relatives as defined in Section 6 of Companies Act, 1956 or to a charitable trust duly registered under the laws in India) to a person resident in India or outside India without prior approval of the Reserve Bank.

 

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Can an NRI purchase securities by subscribing to public issue? What are the permissions/approvals required? How can those shares be sold?

Yes. The issuing company may issue shares to NRI on the basis of specific or general permission from GoI/RBI. Therefore, individual NRI need not obtain any permission. While seeking the credit of sale proceeds to NRE/NRO account, the designated bank should be provided with the details regarding date of allotment and cost of acquisition to calculate the taxes, if any.

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Can NRI do Intra-day transactions in cash segment?

No, NRI Investor has to take delivery of shares purchased and give delivery of shares sold. Short Selling is not permitted.

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Can NRI trade in futures & options segment of the Exchange?

Yes, NRIs are allowed to invest in futures & options segment of the exchange out of Rupee funds held in India on non repatriation basis, subject to the limits prescribed by SEBI.

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Can trading account be opened for person’s resident outside India who had been allotted shares under ESOP scheme?

Listed Indian companies are allowed to issue shares under the Employees Stock Option Scheme (ESOPs), to itsemployees or employees of its joint venture or wholly owned subsidiary abroad who are resident outside India, other than to the citizens of Pakistan. Trading account can be opened for person’s resident outside India only for the sole objective of selling of shares acquired under ESOP Scheme.

 

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Can rights/bonus shares be issued to NRI?

FEMA provisions allow Indian companies to issue Rights / Bonus shares to existing non-resident shareholders, subject to adherence of sectoral cap as may be applicable.

 

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What happens if any NRI/PIO purchases shares, which he is not allowed to?

If any NRI purchases shares say of SBI, beyond the limit which he can purchase, then such fresh purchase is invalid and he would be asked to dispose of these shares immediately. Loss if any would be borne by the NRI only.

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In case a person who is resident in India becomes a non-resident, will he/she be required to change the status of his/her holding from Resident to Non-Resident?

As per section 6(5) of FEMA, NRI can continue to hold the securities which he/she had purchased as a resident Indian, even after he/she has become a non resident Indian, on a non-repatriable basis.

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In case a NRI becomes a resident in India, will he/she be required to change the status of his/her holding from Non- Resident to Resident?

Yes. It is the responsibility of the NRI to inform the change of status to the designated authorized dealer branch, through which the investor had made the investments in Portfolio Investment Scheme and the DP with whom he/she has opened the demat account. Subsequently, a new demat account in the resident status will have to be opened, securities should be transferred from the NRI demat account to resident account and then close the NRI demat account.

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In case a non-resident Indian becomes a resident in India or vice versa, will he/she be required to open a new trading account?

Yes, Trading member needs to open a new trading account which needs to be uploaded with the new category code & as may be applicable.

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Can NRI have multiple PIS with different bank?

No, any NRI or a PIO can have only one PIS account in India. Say for example if he is having a PIS account with X bank and he wants to shift to HDFC Bank, then he has to close the PIS account there and open a PIS account with HDFC Bank.

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Is there any ceiling on the Investments under the Portfolio Investment Scheme?

NRIs are allowed to invest in shares of listed Indian companies in recognized Stock Exchanges under the PIS.

  1. NRIs can invest on repatriation and non repatriation basis under PIS route up to 5 per cent of the paid- up capital / paid-up value of each series of debentures of listed Indian companies.
  2. The aggregate paid-up value of shares / convertible debentures purchased by all NRIs cannot exceed 10 % of the paid-up capital of the company / paid-up value of each series of debentures of the company.
  3. The aggregate ceiling of 10 per cent can be raised to 24 per cent, if the General Body of the Indian company passes a special resolution to that effec

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What is a Portfolio Investment Scheme (PIS)?

Portfolio Investment Scheme (PIS) is a scheme of Reserve Bank of India under which – Non Resident Indian (NRIs) can purchase/sell shares of Indian companies on Stock Exchanges under Portfolio Investment Scheme. For this purpose, the NRI/PIO has to apply to a designated branch of a bank, which deals in Portfolio Investment. All sale/purchase transactions are to be routed through the designated branch.

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Can two separate trading accounts namely (NRE & NRO) be opened by NRI?

Yes, clients can have two separate trading accounts based on NRE & NRO.

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Is it mandatory for a client to provide local (Indian) address?

At the time of client registration, client has to mandatorily provide his foreign address along with documentary proof of the same. If client so desires, he may give his local Indian address as correspondence address. In such scenario, additionally he will be required to provide documentary evidence in support of local address also.

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What are the documents required to be collected from Investor to open a NRI/PIO/OCI trading & demat account?

Following documents are to be collected along with Account Opening Form (AOF) while registering NRI / PIO / OCI Clients

  • One photograph of the applicant
  • Copy of PAN Card
  • Copy of Passport indicating (a) place of birth as India (b) Valid visa –Work / Student/ Employment/ Resident permit
  • Copy of PIO / OCI Card in case of PIO/OCI
  • Proof of both Overseas Address & Correspondence Address (if different) – Copy of any one document –
  • Driving License
  • Passport
  • Utility Bills like Electricity Bill / Landline Telephone Bill (not more than 2 months old)
  • Bank statement (not more than 3 months old)
  • Notarized copy of Rent agreement/ Leave & license agreement / Sale deed
  • Client’s self-declaration that he has complied with & will continue to comply with FEMA regulations and other applicable laws
  • Client’s undertaking with complete Residential Address (other than PO Box address) in case he submits an Overseas Post Office Box address as Correspondence / Permanent address
  • Proof of all Bank Details mentioned on AOF – Bank Statement (not more than 2 months old) indicating the type of account (NRE/NRO/PIS) alongwith cancelled cheque in original
  • PIS permission letter from the respective designated Bank
  • Proof of all Demat Accounts mentioned on AOF (in case account is not with PL-DP)
  • In case of Mariner NRI, Certified copy of CDC (Continuous Discharge Certificate) or Mariner’s Declaration.

Note: Proof of Bank account & Demat account is to be collected in the name of first-holder only in case demat account is being opened with joint-holders

Important points to be taken care :-

  • AOF & documents are required to be signed by client himself and not by any Power of Attorney Holder.
  • All documents collected with AOF must be self-attested by the client
  • Every cancellation / correction / over-writing is authenticated by the client (full signature)
  • If client’s In-person verification & document verification is not possible, then any one of following authorized persons are required to attest their KYC documents
  • Indian Embassy/Consulate General in the country where the client resides
  • Notary Public
  • Court Magistrate / Judge
  • Officials of Overseas branches of Scheduled Commercial Banks registered in India

Note: Please read through the Instructions & Checklist given in the AOF before filling it

 

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How can NRIs invest in shares in India?

As per Reserve Bank of India (RBI) guidelines, NRIs who wish to invest in shares in India through a stock exchange need to have NRE (Non Resident External) /NRO (Non Resident Ordinary)/ PIS (Portfolio Investment scheme) bank account with the designated branch of any authorized dealer (bank) authorized by Reserve Bank.

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Are NRIs allowed to invest in Exchange Traded Funds (ETFs)?

Yes, NRIs are allowed to Invest in Exchange Traded Funds (ETFs).

NRIs can invest in ETFs both on repatriation as well as non repatriation basis.

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Who is a person of Indian Origin?

For the purposes of investments in shares/securities in India, person of Indian origin means a citizen of any country other than Pakistan or Bangladesh, if

  1. he at any time, held an Indian passport; or
  2. he or either of his parents or any of his grandparents were a citizen of India by virtue of the Constitution of India or Citizenship Act, 1955 (57 of 1995); or
  3. the person is a spouse of an Indian citizen or a person referred to in clause (a) or (b)

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Can PIO (Person of Indian Origin) & OCI (Overseas Citizen of India) invest in shares in India?

Yes, PIOs and OCIs can invest in shares in India.

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What is an Overseas Corporate Body (OCB)?

‘Overseas Corporate Body’ means a company, partnership firm, society and other corporate body owned directly or indirectly to the extent of at least sixty percent by Non-Resident Indians and includes overseas trust in which not less than sixty percent beneficial interest is held by Non- Resident Indians directly or indirectly but irrevocably.

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What is a designated bank branch?

Reserve Bank of India has authorized few branches of each authorized dealer bank to conduct the business under Portfolio Investment Scheme on behalf of NRIs.

NRI can select only one authorized dealer bank for the purpose of investment under portfolio investment scheme and route the transactions through the branch designated by the authorized dealer bank.

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Can NRI invest in shares in India through a stock exchange?

Yes, NRI can purchase shares or convertible debentures of an Indian Company through stock exchanges, under the portfolio investment scheme on repatriation and /or non repatriation basis.

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Who is a Non-Resident Indian (NRI)?

Non-Resident Indian (NRI) means a “person resident outside India who is a citizen of India or is a person of Indian origin”[as per FEMA regulations]

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How do I convert physical share certificates into DEMAT form?

You can De-materialize shares of the companies which are active and are trading in the secondary market. You can search the scrip name in NSE or BSE website to check the same.

To dematerialize your physical share certificates you’ll have to submit:-

  1. DEMATERIALISATION REQUEST FORM (DRF) for each scrip/company ( In case you have more than 4 certificates then you will have to submit an extra DRF).
  2. DRF should be signed at both the fields i.e. ‘Signature with DP’and ‘Signature with RTA’

  3. The original share certificates and a self attested copy of your PAN should be submitted along with the DRF. 

Note –

  1. The DRF has to be signed by all the holders
  2. The name on the share certificate should match with the name on the DEMAT account. 
  3. It takes approx. 25 to 30 days  to complete the dematerialisation process.
  4. Please refer our DP tariff sheet for Dematerialisation charges

 

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How do I transfer shares from another DEMAT a/c to my PL DEMAT A/c?

To transfer shares from another DEMAT account to PL DEMAT account, you need to submit duly filled and signed Delivery Instruction slip (DIS) to another DP, along with copy of Client Master of your PL demat account.

This is closure cum transfer process. There won’t be any charges for closure cum transfer

 

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Can I be able to know the status & transactions in my account once activated?

Yes, you can view the status & transactions done in your account 24×7 by login to our site www.plclients.com (your Login ID &password is given to you  in your Welcome Letter.)

Your user ID is your trading a/c code.

In case you have forgotten your password, click on “Forgot Password” button available there. Your password will be sent at your registered email ID.

 

 

 

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What is KRA? Why is it required for a client to get himself registered with a KRA?

KRA is KYC (Know Your Client) Registering Agency registered with SEBI which maintains KYC records of an Investor centrally, on behalf of Capital Market Intermediaries (i.e. Clearing Member of any Stock Exchange (CM) or Depository Participant (DP) or Mutual Fund (MF)) registered with SEBI.

KRA enables an investor to invest through various intermediaries after undergoing KYC process only once through an intermediary thus avoiding duplication of KYC process and inconvenience by eliminating the need to submit KYC documents each time he opens an account with an intermediary.

Any subsequent changes in demographic details of an investor across various intermediaries can be updated by simply updating the record maintained with KRA.

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How would I know if I am registered with a KRA?

Upon submission of documents by the Intermediary, KRA will verify the data & KYC documents and register your name with them.

You will be intimated about the registration directly by KRA through an acknowledgement

You can also check status of your application on respective KRA’s website by querying on your PAN Card Number.

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How do I check my old Financial Year data from your website?

To check old Financial Year (FY) data, you shall have to change the FY from  the link available at the right hand corner on the site “Change Fin.Year”

Default FY is current FY.

Last 3 year data is available for view anytime. Older financial year data is available only on weekends.

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From where do I check / print contract notes?

We send E-Contract Notes at your email ID, registered with us, on the day of execution of  trade in your account.

You may also check all your contract notes from our site www.plclients.com (Financial > Contract Notes > Client Contract )

 

 

 

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Do I have separate UCC for normal trading and MTF?

No. Only one UCC bearing your client code will be used for placing orders at Stock Exchanges. However, PL shall earmark a separate ledger for MTF which is opened as Client Code + M suffix. For example if your normal client code is xxxx, your Margin Trading code  will be xxxxM.

 

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Can I do margin trading at Derivative segment?

No. MTF is a facility extended by Corporate Stock Broker only for the Equity Segment.

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What are the margin requirements in MTF?

All positions under MTF (existing/potential) shall attract upfront Initial Margin (IM) prescribed by PL from time to time.

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What is the rate of interest for MTF?

Rate of interest is the same as applicable to your normal trading account.

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Who can avail Margin Trading Facility?

Margin Trading Facility (MTF) is extended to existing clients who are active for trading at BSE or NSE. However NRI clients shall not be eligible for MTF.

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How can I request for activation of additional segment?

At the time of activation of your trading account, you have to opt for segments (BSe, NSE, FNO , SLB etc) in which you intend to trade.

In case you have not opted for any particular segment at the time of activation, and you wish to activate that segment all you need to do is to send duly signed and filled Segment Preference Letter to our Client Activation Team.

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What do I do if I need help? / How do I contact Customer Service?

You can always call our customer service desk on 1860 210 2222 or 022 66322366 or Whats APP on 022 66322366 between 9 AM to 6.00 PM on weekdays.

You may also send email at customerconnect@plindia.com.

We also have a dedicated email ID grievance-br@plindia.com for your trading related issues.

You may address your grievances on demat issues at grievance-dp@plindia.com

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What happens if I forget my Password?/ I have forgotten my password ?

In case you have forgotten your password, click on the ‘Forgot Password’ link available at the login page of the website.

Your new password will sent through SMS and email at your registered number.

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What if I am not able to transfer funds towards margin shortage?

In case you fail to meet the margin call made or if you fail to transfer funds towards margin shortages, PL will liquidate the securities.

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Does PL Offer PMS Schemes?

Yes- Prabhudas Lilladher offers a wide variety of schemes to its investors spanning Equities, Active Debt Management and Real Estate based.

EQUITY PMS: PL Offers a variety of stock based inhouse PMS schemes which have established a sound track record over the years. Please do visit https://www.plindia.com/portfolio_management.aspx for more information.

OTHER ASSET CLASS PMS SCHEMES: PL has tieups with certain providers of PMS schemes who have an established track record plus have gone through our due diligence processes. These PMS schemes offer exposure to other asset classes and can generate superior returns. For more information please do visit https://www.plindia.com/ThirdPartyPMS.aspx

 

 

 

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Can I do SIP in Stocks via PL?

Yes. Registered PL Clients with a trading account with PL can do an equity SIP (This service is called SIS – Systematic Investing in Stocks)

Using SIS helps you place buy orders for a pre-specified amount or for a pre-specified quantity in scrips/ETFs of your choice at regular intervals over a period of time as selected by you.

You may visit www.plclients.com/Products/SIS for more information or contact our officers. Alternatively, please do write in to us at customerconnect@plindia.com for information.

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Where do I see PL’s long term stock recommendations?

Our entire list of recommendations for the long term is available at https://www.plindia.com/LatestReports.aspx. Clients are also emailed copies of these recommendations.

 

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Where do I see PL’s latest MF Recommendations?

You may visit the link below to see our latest MF recommendations https://www.plindia.com/SampleReports/MUTUALFUND/finalRecommendation.pdf

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How do I know PL’s recommended Fixed Deposits?

You may download the latest list of recommended FDs and Bonds from http://plclients.com/fd/FD-Client.pdf

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What is Margin Trade Funding and how do I apply?

Margin Trade Funding facility is a SEBI approved facility provided to clients as a “settlement funding loan”- that is as a loan against their holdings so that clients dont have to pay the entire margin by T+2.

To buy stocks* , with a loan from PL , you need to pay only a fraction of the cost (i.e. Initial margin, in form of stocks or cash) now and the rest can be availed via the MTF.

More than 700 scrips can be bought via MTF. Sign up today to automatically avail buying limits when the opportunity arises!

 Benefits of MTF

Benefit to Clients

  • Hold the positions purchased for a long period and avoid squaring off the positions and on T+5
  • Make use of the unutilized value of stocks in your DP account
  • The ability to invest more while having limited cash on hand enables you to take advantage of timely market opportunities
  • As margin trade funding enables to have more money, you can spread the portfolio across a variety of shares and securities. As a result , your portfolio investment risk gets reduced

How to register for PL MTF?

  • • Login to www.plclients.com with your Use ID & Password, go to Menu / Products / MTF / Apply Now. Tick the relevant boxes and click on “Save”.
  • • Alternatively , send an SMS to 09278175588 from your mobile number registered with PL with the text as “MTF client_Code”

You can read the FAQs for MTF Click here .

In case of any query please feel free to get in touch with our Customer Connect Desk at 022 6632 2366 / 1810 210 2222 or customerconnect@plindia.com.

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I want very high exposure in derivatives for intraday. What product do I choose?

PL provides two products for aggressive traders: 1)  Hi Leverage product for aggressive intraday traders and 2) Bracket Orders.

These products require the signing of  an additional document called the AutoSquareup letter however and the product is activated within 24 hours of this being received.  Our Relationship Managers can help you with this or you may email us at customerconnect@plindia.com for details

Highlights- Hi Leverage

For Index Derivatives, this product offers upto 4x Span + Exposure multiplier while for Index Stocks, it offers 2x.

For Cash Segment, this product offers upto 10x Intraday for Nifty stocks and  between 4-6x for non Nifty stocks.

Highlights – Bracket Order 

For Bracket Orders, please click here for FAQs

 

 

 

 

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How do I invest in mutual funds through PL?

PL offers a wide variety of services and advice on mutual funds. Clients can

  1. Open a trading account where apart from Trading you may select Mutual Funds also as a segment. This allows you to buy and sell mutual funds also from your trading account like normal shares.
  2. Alternatively, you may open a pure mutual fund account via our relationship managers who can either 1) do physical folio based investing for you or 2) create an electronic mutual fund account for you at PL via NSE NMF2 facility
  3. You may also open an Investactive MF account which is our advisory based mutual fund service

In either case, you receive a consolidated statement of your holdings and performance via our site www.plclients.com

Alternatively, you may call us at 022-66322366 or mail us at customerconnect@plindia.com for details.

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How do I add a Secondary Bank Account?

To add secondary bank account, you will need to submit PL Modification Form along with valid bank account proof.

You may submit any of the following document as Bank account proof:

1. Cancelled cheque

2. Latest bank account Statement not more than 3 months old.

Please note that the bank proof should have the MICR & the IFSC along with the name of the account holder. The name of the account holder should be same on the bank account and the trading account.

 

 

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How do I check the Long Term Short Term capital gains in my portfolio?

You may download (Click here) our user manual for the PL Portfolio Tracker . Do visit portfolio.plindia.com and Login with your www.plclients.com username password to access information on gains, holdings and transaction summaries etc.

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Can I appoint a nominee after opening of my account?

Yes, you may appoint nominee at the time of Account Opening or at any time thereafter by submitting duly signed and filled nomination form for your Trading and Demat account.

 

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How do I place order to buy / sell of shares?

  1. You can activate your account for online / Mobile trading and start trading from your device.

To activate your a/c for online / mobile trading, click http://bit.ly/plmobileapp to download the app. Click https://bit.ly/2GCpeC2 to view the demo.

2) You may call our local representative, through whom you have opened your account with us, from your registered mobile number and place the order.

3) You may call our Head Office Trade Desk at 022-66322334/2462 to place your orders

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How do I check my trading and demat account details?

To check your trading and demat account details, please visit our online backoffice at www.plclients.com

You may use your trading account code as your user ID and then enter the password which you would have received with the welcome kit.

In case you have forgotten your password, then click on “Forgot password” button in the login section. Your password will be emailed at your registered email ID.

You can view a host of information like Trade details, Ledger Account, Contract Notes,  Holding statement, Demat Transaction statement etc..

You may also download and print the statements as per your requirement.

Last 3 year data is available for view anytime. Older financial year data is available on weekends.

 

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How can I re-activate my dormant account?

For Re-activation of dormant accounts, certain documents are required to be submitted. E.g. Dormant account Re-Activation Request Letter (DRRL) etc..

You may check the details of documents required from our site www.plclients.com from following option: Operations > Reports >Dormant Client List. 

Click  on your client code to check list of documents required for re-activation of dormant  account.

You may also activate your dormant account by sending SMS on +91 9278175588. All you need to do is to type Activate ***** ( where ***** = your trading account code).

Alternatively, you may contact our local representative, to get the details or call us at 022-66322366 or mail us at customerconnect@plindia.com for details

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When does a Trading account become dormant?

A Trading Account will be shifted as “Dormant” in case of no trading activity in the trading account for past 18 months. Such accounts will be suspended for further trading activities and will be reactivated only on submission of certain documents.

You may check the details of documents required from our site www.plclients.com from following option: Operations > Reports >Dormant Client List. 

Alternatively, you may call us at 022-66322366 or mail us at customerconnect@plindia.com for details.

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Can I deliver shares from demat a/c which is not registered with PL?

No, you must transfer shares from your registered demat account only. You may register your multiple demat account at the time of activation of your account or thereafter.

In case, you may add multiple demat account at a later date by submitting duly filled and signed PL Modification form along with demat account proof.

 

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How can I deliver shares sold by me?

Pay in for shares sold on T day will be on T+2 day. You must transfer securities sold by you in time i.e. on or before the pay in day( T+2).

  1. If you have given a limited Power of Attorney (POA) for your demat account, then you need not give Delivery Instruction Slip (DIS) to PLDP division. Shares to the extent of sell will be auto delivered towards your pay-in obligation.

2. In case you are delivering shares from your non POA a/c or from your demat account outside PL, then you need to submit DIS to your DP.

Do ensure that you:

Transfer shares from you own Demat account which is registered in our data base. Shares transfer from 3rd party demat account will not be accepted and will be treated as short delivery.

Transfer shares in time before pay-in, failing which will be treated as short delivery.

All such short delivery will get auctioned as per BSE / NSE regulations.

On pay-in day after 9 AM, Do check pay-in shortage report (Operations > Reports > PayIn Shortages) to confirm that delivery of shares, sold by you, have been effected. In case of any shortfall, you may immediately arrange for delivery of shares before 10 AM to avoid short delivery and auction of shares.

Alternatively, you may your local officer or call us at 022-66322366 or mail us at customerconnect@plindia.com for details.

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When can i get delivery of shares purchased by me?

Pay out for shares purchased on T day will be on T+2 day. Shares are transferred to your  Demat account by T+2 EOD provided your ledger account has a credit balance as on the date of pay out. In case of debit balance, shares will be withheld in PL Beneficiary account and will be transferred to your demat account  only on  clear balance in your ledger.  (Corporate Action, if any, will be transferred to your ledger account on receipt).

Delivery of shares sold by you, which is effected out of withheld shares from PL Beneficiary A/c, will attract demat charges which will be debited to client ledger account by passing JV.

In case of a short delivery from the Exchange on pay out day, shares will be transferred to your account on the auction payout day.

If shares are not received in auction payout, a close out entry will be passed in your ledger account @ close out rate given by BSE.

In case of a short delivery from NSE, shares will be received in auction payout or if the shares are not received through auction, PL will close out the short deliveries based on NSE formula applicable from time to time. Close out credit will be credited to your ledger account.

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When can I withdraw my funds if I sell my shares or close the position?

We have 2 modes for remittance of funds: “Auto Remit” and “Demand Remit”

You may select any of the remit mode at the time of opening of account:

In Auto remit mode, funds will be transferred to your designated  bank account on the day of pay out i.e. T+2 day by EOD provided your ledger account is in credit balance.

In Demand remit mode, funds will be transferred to your bank account on request from you for the remittance of funds. You may send your request for remittance from our site, www.plclients.com ,(Banking > Instructions > Client Remittance) or inform our local representative. Funds will be transferred within 24 hours on the  date of receipt of your request.

Alternatively, you may call us at 022-66322366 or mail us at customerconnect@plindia.com for details.

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Can I give DD towards my debit balance?

No, we do not accept payment through DD for amount more than Rs.50000/

Payment up to Rs.50000/ can be accepted by DD along with the letter from the issuing bank.

 

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Can I give cheque towards my debit balance?

Yes, you can make payment by issuing chq from your registered bank acocunt.

You may deposit the chq in PL bank accounts and give the details of chq deposited to our local representative who in turn will make detailed entry in the back office system.

On receipt of credit in our bank account, credit will be passed on to your trading ledger.

In case of non receipt of any information for deposit of chq, credit will not be passed on to your ledger account in absence of chq details.

 

 

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Can I transfer funds thru my debit and credit card?

No, you can not transfer funds using debit or credit card.

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Can I transfer funds from the bank a/c which is not linked to my trading a/c?

No, you need to transfer funds from the bank account which is registered with us at the time of opening of your account. You may add your multiple bank accounts with us at the time of account opening.

In case, you wish to add bank account at a later date (after opening of account), you need send duly filled and signed Modification form along with bank account proof.

 

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Do I have to pay charges if funds are not transferred in time?

In case of non transfer of funds on or before T+2 i.e. payin day, delayed pay in charges will be applied  @1.5% p.a. or such rate as may be applicable and intimated from time to time.

In case of non receipt of payment till T+5 day, further exposure will be stopped and shares, withheld by us, will be sold and loss if any will have to be borne by the client.

 

 

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How can I transfer funds towards shares purchased by me?

You need to transfer funds on or before T+2 (i.e. Payin day).

Payment may be transferred to PL bank account using any of the following 3 modes:

  1. “Fund Transfer” option in our back office software (plclients.com) where in you transfer funds from your registered bank account to our a/c through our online payments partner, ATOM Technologies Ltd.  – This is the most recommended way to transfer funds as it gives instantaneous and seamless enhancement of trading limit / exposure.  You should use this option if you want to trade immediately upon transfer of funds.
  2. Transfer of funds thru internet to our HDFC Bank account – currently, only HDFC bank gives the details of bank account of the transferee in the bank statement. Hence it is easy to pass on the credit to client’s ledger account immediately on the receipt of the credit in our HDFC bank account.  Use this option to avoid calling and doing Payment detail  entry in PLClients system.
  3. Funds transferred through NEFT/RTGS/IMPS to other banks – Funds transferred through this option may delay the credit in ledger a/c till payment detail entry is recorded in the system. To record the entry, you need to do manual coordination with our local representative.  Please avoid using this option.

 

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How do I get confirmation of trades executed in my account?

You will get SMS (on your registered mobile number) on real time basis on execution of trade in your account.

Additionally, SMS will be sent on the day of trade along with the details of trades executed in your account and Bill Summary.

We also send E-Contract Note (ECN) at your registered email ID on the same day of trade executed in your account.

You can also view/download / print your contract notes from our website www.plclients.com (Financial > Contract Note > Client Contract).

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Is there any penalty for non payment of AMC + other DP charges?

Interest @18% p.a. shall be levied on delayed payments. Interest charges are debited to client DP ledger account.

 

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Do I have to pay AMC if my demat account has no holdings?

No,  AMC (Annual Maintanence charges)  are not charged for demat accounts having no holdings.

However, in case of holdings, irrespective of the value, AMC will be charged as per the scheme opted by you.

 

 

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What are the different schemes available for demat account?

Our officers can share this with you. You can opt for any demat account scheme as mentioned in the DP Tariff at the time of opening of account with PL.

AMC (Annual Maintanence charges)  will be levied as per the demat schemes opted by you.

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How can I send request to order Delivery Instruction Slip (DIS)?

Delivery Instruction Slip (DIS) is sent to you along with the welcome KIT.

To order new DIS, you need to send duly filled and signed (by all the holders) Request letter for Delivery Instruction book

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Can I change Repatriability status?

For Trading account, you can not change the status since status change at Exchange UCC is not permitted, your existing Trading account shall have to be closed and new account shall have to be opened under new status for which fresh Trading AOF shall have to be submitted.

However, you can change the status in demat account. Wef October 1st, 2017, CDSL is providing a new facility whereby Status & Sub-status of existing demat account can be amended. The client shall have to submit Account Modification Form (AMF) for change of status & sub-status along with other documents.

 

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What are the brokerage rates charged on trades executed by me?

Brokerage rates will be as per the rates mentioned in the tariff sheet which is signed by you at the time of activation of your account or anytime there after.

Minimum brokerage @ Rs.25/ per contract is charged.

 

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What documents are accepted as valid proof of Income?

For trade at FNO segment, it is mandatory to submit income proof.

You may submit any one of the following document as Income proof:

  1. Salary Slip
  2. Form 16 for last financial year
  3. Bank Accounts Statement for last 6 months
  4. Demat Account Holding Statement with valuations
  5. Income Tax Returns Acknowledgement for last financial year
  6. Net-worth certificate from CA
  7. Annual Accounts
  8. Self-Declaration with relevant supporting
  9. Any other document substantiating ownership of assets

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Can I give attested copies if I am not able to produce original documents for verifications?

Yes, you may provide attested copies of documents in case you are not able to produce their originals for verification at the time of account opening.

Such documents shall be attested by any one of the following authorities – –

Notary Public – Gazetted Officer – Manager of Scheduled Commercial / Co-operative / Multinational Foreign Bank – Court Magistrate / Judge – Authorised Officials of Overseas Branches of Scheduled Commercial Bank registered in India – Authorised Officials of Indian Embassy / Consulate General in the country in which the client resides or runs its business

 

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If I have registered my KYC with KRA, is it necessary to do it again while opening account with PL?

If KYC is already registered through any other Intermediary, then you need not fill KRA-KYC Form again. Instead attach respective KRA’s Acknowledgement received at the time of registration or KRA’s status report downloaded from their website

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Can I appoint nominee after opening of account?

Yes, you may appoint nominee at the time of Account Opening or at any time thereafter by submitting duly signed and filled Nomination Form for trading and Demat account.

 

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Is Nomination mandatory for Trading & Demat Account?

Nomination is applicable only to Individual accounts. It is not mandatory. In case you do not wish to appoint a Nominee, you will have to accordingly declare the same in the Nomination Form.

However, it is advisable to appoint a Nominee to your Trading & Demat accounts (especially if the demat account is held in single name)  so that your securities are available to the heirs without them undergoing legal hassles.

To appoint nominee for your trading a/c, you need to submit PAN or Aadhaar number of the nominee.

For your demat account, you may also appoint multiple nominees (not exceeding 3 persons) who shall be entitled to succeed to the securities held in his/her demat account

 

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Can I open trading a/c with joint holders?

No, trading a/c has to be in a single name. You may open demat a/c with joint holders.

 

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Can I open multiple trading account with a single PAN?

No. For a single PAN,  single trading account is allowed.  However, client may open multiple demat account with single PAN.

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Can I give address of any third person to receive my documents?

Yes, you may provide address of third person / entity as your Correspondence address provided you give your Permanent address other than that mentioned in correspondence address along with proof thereof.

You shall also have to provide SEBI approved proof of identity & address in the name of such third person / entity whose address is being provided by you.

 

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Can I submit a documentary proof which is in regional language (i.e.other than English or Hindi)?

Yes, any document which is in regional language can be accepted as a valid proof.  The details shall be translated in either English or Hindi and duly attested by the our local representative with whom you are opening account.

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What charges that I need to pay for opening Trading & Demat Account?

Account Opening Charges will be the charges for Power of Attorney (POA), if opted, for demat account (i.e.Rs.20/-)

Annual Maintenance & Other Transaction charges for your Demat Account shall be as per the demat scheme opted by you.

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How will I be intimated of activation of my Account?

You will receive Welcome E-mail with your complete Account details on the day after your account is activated.

You will also receive following documents on your mailing address within 15 days of account activation –

Welcome Letter for Trading & Demat account containing details updated with us

Client Master of your Demat Account (if opened with us),

Delivery Instruction Slip (DIS) Booklet of your demat account,

Login credentials to access your Trading account through our website www.plclients.com

Annexure containing details of how to activate your SMART Account,

Certified True Copy of your Limited POA given to us for operating your demat account.

E-mail of scanned images of your AOF & KYC documents is sent within a weeks time

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What is the turnaround time for opening of an account?

Account is activated within 15 min. in case of online account opening.

In case of offline account opening, account is activated in 48 hrs. from the date of receipt of the form at our Head Office in Mumbai provided all documents are complete in all respects.

 

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What documents are required for opening trading & demat account under various categories?

Documents required for opening trading and demat account under various categories are:

Corporate Account

HUF Account

Individual Account

NRI Account

Partnership Account

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How do I fill Account opening form under various categories?

To check dummy filled AOF for ready reference, click on below link

Individual Account for Broking + DP + Commodity

HUF Account

Corporate Account for Broking + DP + Commodity

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How do I open offline account with PL?

Please collect Account opening Form (AOF) from our local representative near your area.
Fill up / sign the form and submit to our local representative along with the proof documents.

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Whom should I contact to open an account with PL?

You can use any of the following options mentioned below and our Relationship Managers (RM) will contact you to complete all account opening formalities

1. Leave your contact details along with the branch location of your preference at www.plindia.com

2. Visit any of our Service Branches, list of PL branches is available on our website

You may open your trading and Demat account with us either online or offline.

1. Online account opening via Insta KYC

2. Online account opening via Insta KYC WEB

3. Offline Account Opening

Alternatively, you may call us at 022-66322366 or mail us at customerconnect@plindia.com for details.

 

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Who all can open Trading & Demat Accounts with PL?

Any Individual, Hindu undivided Family (HUF), Partnership Firm, Body Corporate, Trust, Society, Bank, Association of Persons (AOP), Limited Liability Partnership Firm (LLP) can open their Trading & Demat accounts with PL

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How do I modify my name in trading & Demat A/c?

To change your name in Trading as well demat account, you need to send duly filled and signed Name change form along with proof document

Following documents, duly attested by the account-holder are to be attached with this application –

1. PAN Card in the new name
2. KRA-KYC Modification Form (or KRA-KYC Form if not registered with any KRA)
3. Bank Account Proof in the new name
4. Demat Account Proof in new name (not required if name is to be changed in only demat account)
5. Copy of any one of the following documents – Publication of name change in Official Gazette Notification – Marriage Certificate / Passport with spouse name (applicable to females only)

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How do I modify data in my Trading & demat accounts?

To modify data in the data base, you need to submit duly filled and signed KRA modification form along with the supporting proof document.

You can modify your email ID, mobile number, Address, Corresponding address by submitting – KRA KYC Modification form – Individual
or
KRA KYC Modification form – Non Individual

You can add/ modify your bank account details and demat account details by submitting
PL Modification Form

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Can I transfer funds from account not mapped to my trading a/c?

No, you need to transfer funds from the bank account which is registered with us at the time of opening of your account. You may add your multiple bank accounts with us at the time of account opening.

In case, you wish to add bank account at later date, you will need send duly filled and signed PL Modification form along with bank account proof.

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Is Nomination mandatory for Trading & Demat Account?

Nomination is applicable only to Individual accounts. It is not mandatory. In case you do not wish to appoint a Nominee you will have to accordingly declare the same in the Nomination Form.

However, it is advisable to appoint a Nominee to your Trading & Demat accounts (especially if the demat account is held in single name) so that your securities are available to the heirs without them undergoing legal hassles.

To appoint nominee for your trading a/c, you need to submit PAN or Aadhaar number of the nominee.

For your demat account, you may also appoint multiple nominees (not exceeding 3 persons) who shall be entitled to succeed to the securities held in his/her demat account

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Can I open trading a/c with joint holders?

No, trading a/c has to be in a single name. You may open demat a/c with joint holders. ( Demat a/c can be opened with 2 joint holders )

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Can I open multiple trading account with a single PAN?

No. For a single PAN, single trading account is allowed. However, client may open multiple demat account with single PAN

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What are the charges that I need to pay for opening Trading & Demat Account?

Account Opening Charges will be the charges for POA, if opted, for demat account (Rs.20/-)
Annual Maintenance & Other Transaction charges for your Demat Account shall be as per scheme opted by you.

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How will I be intimated of activation of my Account?

You will receive a Welcome E-mail with your complete Account details on the day after your account is activated.

You will also receive following documents on your mailing address within 15 days of account activation – Welcome Letter for Trading & Demat account containing details updated with us,  Client Master of your Demat Account (if opened with us), Delivery Instruction Slip (DIS) Booklet of your demat account, Login credentials to access your Trading account through our website www.plclients.com , Annexure containing details of how to activate your SMART Account,  Certified True Copy of your Limited POA given to us for operating your demat account.

E-mail of scanned images of your AOF & KYC documents is sent within a weeks time

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What is the turnaround time for opening of an account?

Account is activated within 15 min. in case of online account opening.
In case of offline account opening, account is activated in 48 hrs. from the date of receipt of AOF at our Head Office in Mumbai provided AOF & KYC documents are complete in all respects.

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What are the documents required for opening trading and demat account under various categories?

Kindly visit our site www.plclients.com  go to Utility > Download Circulars and Forms > Forms. We have uploaded complete guide for opening of trading and demat a/c under various categories.

We have also uploaded  dummy filled AOF for ready reference:

Individual account for Broking + DP + Commodity

 Non Individual account for Broking + DP + Commodity

 

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Whom should I contact to open an account with PL?

You can use any of the following options mentioned below and our Relationship Managers (RM) will contact you to complete all account opening formalities
1. Leave your contact details with the branch location of your preference through our web-site
2. Visit any of our Service Branches, the list of the same is available on our website

You may open your trading and Demat account with us either online or offline.

1. Online account opening via Insta KYC

2. Online account opening via Insta KYC WEB

3. Offline Account Opening – Individual – Resident Indian, NRI, Non Ind – Partnership firm, HUF, Corporate and Trust.

You may collect our Account opening Form (AOF) from our local representative near your area.
Fill up / sign the form and submit to our local representative along with the proof document.

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Which entities are eligible to open their Trading & Demat Accounts with PL?

Any Individual, Hindu undivided Family (HUF), Partnership Firm, Body Corporate, Trust, Society, Bank, Association of Persons (AOP), Limited Liability Partnership Firm (LLP) can open their Trading & Demat accounts with PL

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